Have you tried logging into your SSO account after a long time, only to find out you can’t remember your ID or password? Maybe you changed your phone, forgot your email, or just haven’t used the account in years.
It’s frustrating, right?
The good news is: even if your SSO ID has been inactive for a long time, it’s still recoverable—and this guide will help you every step of the way.
Why You May Lose Access to Your SSO ID
Many people face this issue for simple reasons:
- You haven’t logged in for months or years
- Your registered phone number or email has changed
- You forgot your credentials
- The system deactivated your account due to inactivity
If this sounds like you, don’t worry—recovering your SSO ID is possible and often easier than expected.
Step-by-Step: How to Recover an Inactive SSO ID
1. Go to the Official SSO Portal
Visit https://sso.rajasthan.gov.in — this is the official website for all SSO-related tasks.
2. Click “Forgot SSO ID”
Right under the login button, you’ll see an option that says “Forgot SSO ID”. Click it.
3. Choose a Recovery Method
You can recover your ID using:
- Your registered mobile number
- Your registered email address
- Your Aadhaar number
👉 Tip: If you no longer have access to your old phone or email, go with Aadhaar. It works best for users who haven’t logged in for a long time.
4. Verify With OTP
Once you enter your details, you’ll receive an OTP. Enter it to confirm your identity. Your SSO ID will then be shown on-screen or sent to you via SMS or email.
If You’re Stuck: Other Ways to Recover Your SSO ID
Sometimes the system doesn’t work as expected. You may not receive the OTP, or your Aadhaar may not be linked properly. If that happens, try these:
✅ Contact SSO Support
Call the helpline or send them an email:
- Toll-Free: 1800-180-6127
- Email: helpdesk.sso@rajasthan.gov.in
Give them as much info as you can—your full name, Aadhaar number, date of birth, and anything else that might help. They usually reply within 1–3 days.
🏢 Visit Your Nearest e-Mitra Center
If online methods don’t work, just walk into an e-Mitra center near you. Bring your Aadhaar card and request help to recover your account.
They can help verify your identity and guide you through reactivation.
Forgot Your SSO Password Too?
No worries. Once you recover your ID, you can reset the password easily:
- Go back to the portal
- Click “Forgot Password”
- Choose how to receive the OTP
- Set your new password and log in
📌 Pro Tip: Use a password you’ll remember—or store it safely using a password manager.
Real Story: How One User Got Back In
Rahul, a college student, hadn’t used his SSO account in nearly 3 years. When he needed it to apply for a job, nothing worked—old number gone, email inactive.
He visited an e-Mitra center, gave his Aadhaar card, and explained the situation. Within two days, his SSO ID was active again.
It’s proof that you don’t need to panic. Just take action.
Helpful FAQs
| Question | Answer |
| Can I get my old SSO ID back? | Yes, using Aadhaar, email, or mobile |
| What if I lost access to all my recovery options? | Visit e-Mitra or contact the helpdesk |
| How long does recovery take? | Instantly, or 1–3 days if helpdesk is involved |
| Do I have to pay anything? | No, recovery is completely free |
| Will I lose my old account data? | No, all your records will be intact once you regain access |
Keep Your SSO Account Active in the Future
Once you get your ID back, it’s a good idea to keep your account active. Here’s how:
- Log in at least once every few months
- Keep your mobile and email updated
- Link both Aadhaar and email for easier recovery
- Use your account regularly for services like e-Mitra or job applications
Final Words: Don’t Wait Until It’s Too Late
Your SSO ID is more than just a login—it’s your connection to important services and opportunities in Rajasthan. If you haven’t used it in a while, take 10 minutes today to recover it.
The process is simple, free, and worth it.
Don’t let time and inactivity block your access to what’s rightfully yours.
Recover SSO ID, reset your password if needed, and get back into the system with confidence.